• Helpline (212-684-3264) Hours: Monday-Thursday 12-7 pm, Friday 12-6 pm
  The NAMI-NYC Metro Helpline provides support, information, and referral to community resources and to NAMI's own services for children with mental health issues and their families. Information packets are mailed to individuals and family members who are looking for further information about NAMI's supports and services, mental illnesses, medication, treatment, and community resources.
• The Parent Matching Program
  The Parent Matching Program connects, by telephone, experienced parents of children with mental health issues with parents of children who have been recently diagnosed or who are facing new challenges. Parent Matching offers parents the opportunity to talk to a parent who has "been there" and who can offer emotional support, let them know that they are not alone, offer coping strategies, the benefit of experience in negotiating the mental health and special education systems, and connection to community resources. Call the Helpline at 212-684-3264 to request a Parent Match.
• Your Child's Mental Health
  Your Child's Mental Health is a monthly lunch-hour conference call presentation for parents and other interested individuals. Calls are held on the third Wednesday of each month from noon to 1pm. For each call, a local expert provides a live presentation on a mental health topic related to children or on a local mental health resource. Topics include ADD/ADHD, depression, bipolar disorder, anxiety disorders, special education, summer camps, and other community resources. After the presentation, parents have the opportunity to ask questions. To participate, dial toll free 1-866-228-9900 and then enter passcode 884742.
• Parents of Children & Adolescents
  Facilitators: Nancy Parker, Gordie Cooke, and Mary Ann Ceron (Bilingual Facilitator)
  Meeting twice a month, this group is for parents and family members of children and teens with severe emotional/behavioral disorders (SED) or mental illnesses. This peer-run self-help group offers support and practical information. Participants share experiences and learn how others cope. Meetings are held the second Monday of the month from 6:00 - 7:30 pm, and on the first Saturday from 12:30 - 2:00 pm at the NAMI office. Interested parties feel free to attend, call the Helpline (212.684.3264) with questions.
  
• Family to Family Class: A NAMI National curriculum developed by a psychologist who is also the parent of an adult child with mental illness- classes offered in the Spring and in the Fall in convenient locations. The NAMI Family-to-Family course is a 12-week program taught by trained family members. It provides information and practical skills in a supportive environment and is an opportunity for family members of individuals with major mental illness to learn helpful skills for coping more effectively. Course topics include: how diagnoses are made; medication updates; developing empathy for your family member's experience; letting go of guilt; self-care; and how to communicate more effectively with your family member.

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