Associate Executive Director – Open Position

Associate Executive Director
The National Alliance on Mental Illness of New York City (NAMI-NYC)
Job Description

The National Alliance on Mental Illness of New York City, Inc. (NAMI-NYC) is a grassroots organization that helps families and individuals affected by mental illness build better lives through education, support, and advocacy. As one of the largest affiliates of the National Alliance on Mental Illness, NAMI-NYC works collaboratively with state and national affiliates, and with stakeholders in the community, to educate the public, increase awareness, advocate for legislation, reduce stigma, and improve the mental health care system.

With a budget of about $2.2 million, NAMI-NYC currently serves close to 30K people a year. At the onset of the Covid-19 crisis in NYC in March, NAMI-NYC went virtual in one day – and currently offers its full portfolio of programs and services remotely. The critical need for NAMI’s programs is evident – since July there has been a 200% increase in demand for services.

NAMI-NYC is a peer-based and -led organization, functioning on a train-the-trainer model. NAMI-NYC’s staff and volunteers understand the complexity of mental health issues as they have the lived experience of those dealing with mental illness and can impart what they have learned to those who seek out NAMI’s services. These include peer-led evidence-based education classes for individuals, family and friends, as well as support groups on a variety of topics e.g., suicide bereavement, criminal justice, and parenting children and young adults. Classes and support groups are available in English and Spanish. NAMI-NYC also has an important anti-stigma campaign, #IWILLLISTEN.

Advocacy is a vital part of NAMI-NYC’s mission and, together with the state office, NAMI-NYC advocates locally and state-wide for health care insurance parity, the decriminalization of mental illness, increased research, and equity in treatment of and services for individuals with and affected by mental illness. The Advocacy Ambassador program trains volunteers to meet effectively with elected officials, ensuring they are informed about and supportive of important mental health issues, and thereby creating positive change in their communities.

NAMI-NYC’s impact in the community exceeds the size of its programming. With a strategic plan in place, NAMI-NYC is looking to double both its budget and the number of people served over the next three years. To make this happen, NAMI-NYC is looking for a dynamic and credible leader who together with the Executive Director, has the experience to move the organization forward and facilitate significant growth and enhancement of services.

With the recent resignation of the Director of Programs and Services, the Associate ED (AED) will not only assist the Executive Director in running the affiliate by overseeing internal administrative functions but will also lead program design and implementation of NAMI-NYC programs. They will be a key thought partner to the ED, helping him to build on the past successes of NAMI-NYC and bring it to the next level. The ideal candidate will be savvy about all aspects of managing a nonprofit, including operations, budgets and fiscal management, program design and implementation, staff development and advocacy. A personal understanding of issues affecting those living with mental illness is critical to a candidate’s success.

Specific Responsibilities


  • Together with the ED, ensure development and implementation of short- and long- range goals and objectives for NAMI-NYC’s overall programmatic, financial and operational systems, processes and practices
  • Manage and ensure the efficiency of the day-to-day operations of NAMI-NYC, providing leadership and setting quality standards
  • Foster staff development in a supportive and inclusive manner; when necessary, manage recruitment and hiring of new staff
  • Develop and update internal policies, procedures, and protocols related to direct services
  • Actively participate in bimonthly Board meetings
  • Participate in grant writing, major gift procurement, fundraising and event planning as needed
  • Together with the ED and outside contractors, maintain financial oversight including annual budgets and quarterly financial reports; set long- and short-term financial objectives


  • Oversee all Helpline, support, education, mentor match, outreach programs and monitor successful implementation of goals and objectives (both qualitative and quantitative)
  • Set direction for service goals, evaluation metrics and program strategic planning for growth, expansion and sustainability
  • Prepare documents, reports, and statistics for all appropriate, program-related activities
  • Keep up to date on programmatic trends and community needs in order to propose and implement innovative changes in programs and services to best meet the needs of NAMI-NYC’s constituency
  • Provide supervision to all program staff, either directly or via program manager
  • Conduct annual performance reviews of all program staff and ensure all program staff receive continuing education in compliance with contracts and best practices.
  • Oversee the delivery of all grant and foundation funded programs, services and special projects
  • Manage city/state contract(s): responsible for contract deliverables, contract scope negotiations, monthly reporting of levels of service (LOS), annual and impromptu program audits, periodic narrative reports

Advocacy/Community Outreach

  • Supervise the Manager of Public Policy and Advocacy responsible for the development of NAMI-NYC’s policy agenda and legislative priorities, as well as the Advocacy Ambassador program
  • Manage internal communication of how public policy changes and trends may affect NAMI-NYC’s programming and support services
  • Work with the ED and communications team to effectively communicate NAMI-NYC’s policy platform to stakeholders, partners and the general public
  • Establish and maintain strategic partnerships with community providers, managed care organizations, local businesses, governmental entities and other stakeholders to increase visibility and breadth of services
  • Oversee the organization’s outreach strategies in collaboration with Outreach Coordinator
  • Develop and deliver targeted trainings on NAMI-NYC programs, services, and mental health to partner and other community organizations
  • Develop new outreach and engagement strategies with a focus on underserved communities
  • Serve as the face of NAMI-NYC when needed engaging a range of audiences and stakeholders


  • Licensed Master’s level professional with degree in social work, counseling or equivalent field. Sifi certified preferred
  • Minimum 8-10 years’ experience in the provision of clinical services
  • At least 5 years management and supervisory experience, preferably in a non-profit setting
  • Considerable knowledge of city and state behavioral health services including hospital based, community mental health and housing programs
  • Demonstrated program development experience
  • Strong organizational skills with proven ability to focus, prioritize and implement
  • Ability to advocate on behalf of NAMI-NYC and the communities it serves, as well as to promote the agency’s visibility
  • Exceptional oral and written communications abilities, including persuasive presentation skills for diverse audiences
  • Deep, personal commitment to the mission and vision of NAMI-NYC
  • Highest levels of integrity and professionalism, with ability and willingness to handle sensitive and confidential situations
  • Very strong interpersonal, collaborative and working relationship skills and proven ability to build networks and partnerships
  • Experience working with and respect for culturally diverse stakeholders
  • Sound judgment and a strong sense of social justice and activism
  • Must be a self-starter and independent worker with an entrepreneurial spirit and strategic growth mindset; proven success growing a program or initiative a plus

Salary will be commensurate with experience. For more information on the National Alliance on Mental Illness of New York City, visit

To Apply: NAMI-NYC has retained the services of Harris Rand Lusk to conduct this search. Inquiries, nominations, and applications may be directed in confidence to:

Elly Kirschner, Senior Director
Harris Rand Lusk
122 E. 42nd Street, Suite 3605
New York, NY 10168

Email resume and cover letter describing your interest in the role to:
Please write “NAMI” in the subject line of the email