Family Programs Coordinator – Open Position

Position Title: Family Programs Coordinator
Reports to: Manager of Education and Outreach
Hours: 40 hours per week, 10am-6pm Monday through Friday, evening and weekend hours as needed or requested by supervisor

AGENCY DESCRIPTION:

The National Alliance on Mental Illness of New York City (NAMI-NYC) helps individuals and families affected by mental illness build better lives through education, support, and advocacy. As one of the largest affiliates of the National Alliance on Mental Illness, we work collaboratively with other stakeholders in the community to educate the public, advocate for legislation, reduce stigma and improve the mental health system. See www.naminyc.org for details.

POSITION DESCRIPTION:

NAMI-NYC is looking for an experienced peer to coordinate peer-led educational, support and mentor matching programs for people whose family members are dealing with emotional, behavioral, or mental health issues. As part of a committed team, this position is primarily responsible for directly administering and coordinating three programs: Ending the Silence (ETS) presentations, Mentor Match programs and the Family & Friends Seminar. The Family Programs Coordinator will coordinate all three (3) NAMI Ending the Silence Programs including ETS for Youth, ETS for Parents, and ETS for Staff. This position will manage all aspects of the Mentor Match Programs, including Parent Match and Family Match which are 12-week telephone-based mentorship programs. This role will work collaboratively with the entire programs and services team and the larger NAMI-NYC staff to advance programmatic strategic goals.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ending the Silence, Mentor Match Programs and Family & Friends Seminar

  • Plan and coordinate all logistics related to scheduling for Ending The Silence Presentations (e.g. arrange presenters, organize date and time of presentations, stipend request forms, etc.)
  • Plan and coordinate all logistics related to Mentor Match Programs (e.g. register mentees, coordinate matches, enter data into stat tracker, etc.)
  • Plan and coordinate all logistics for Family & Friends Seminar (e.g.register participants, enter data in stat tracker, etc.)
  • Entering all program data in the internal database(s) and reporting data regularly
  • Perpetuate community partnerships to promote the growth of these programs
  • Conduct presentations to new communities and agencies to develop new sites for programs.
  • Arrange periodic debriefing and planning meetings to maintain growth and quality of the programs
  • In collaboration with the supervisor, recruit and train new presenters to expand the group of presenters available for Ending the Silence and Family & Friends seminars.
  • In collaboration with the supervisor, grow the network of mentees by identifying and recruiting new mentors for the Mentor Match Programs
  • Complete and maintain documentation related to all programs in the internal database
  • Attend internal and external meetings
  • Work with the Communications Department to promote all programs in emails, newsletter and social media as well as the NAMI-NYC website
  • Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree required, preferably in a human services-related field.
  • 3+ years experience in mental health care
  • Experience in program and volunteer coordination and training required
  • Commitment to NAMI-NYC’s mission
  • Respect and compassion for individuals and families affected by mental illness. A parent of a child with mental health issues a plus.
  • Advocacy experience in the children’s mental health system a plus.
  • Basic knowledge of and experience with mental illness, recovery, and the mental health system – either personally or through a family member
  • Ability to work effectively with diverse populations with a high level of integrity, diplomacy, and initiative
  • Proficient in the use of personal computers, Zoom, Google Apps and Microsoft applications and electronic record-keeping systems
  • Detail-oriented with strong administrative and organizational skills
  • Strong outreach and relationship building skills
  • Sense of humor
  • Bilingual English/Spanish is a plus

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

SALARY & BENEFITS:

  • Salary
  • Generous PTO policy
  • Medical, dental and vision coverage

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

To apply: Send cover letter and resume to jobs@naminyc.org Be sure to put Family Programs Coordinator in the subject line. Resumes submitted without a cover letter will not be considered. No Phone Calls, please.